Swiss Chalet Rotisserie & Grill

Reviews

• ★ ☆ ☆ ☆ ☆
  Server: Took a while to greet us once we were sat by another waiter Ordered dark meat, got white Brought our drinks, no straws. On next visit she said she'd bring us straws (never did) Ordered a bun. She came back and asked us to remind her what we ordered 2x before the bun came. Pepsi glass was clearly empty for a long while on the edge of the table for her, didn't help us. Had to ask the other server for our drink. She only had 2 tables on the go might I add. The table beside us waited so long for her to collect their payment they had to walk to the back to get her to let her know they left the money and were leaving. Restaurant: Restaurant was out of shrimp, waitress didn't know (communication was clearly not there) Table beside us was complaining that her food was freezing cold. We have been here 3 times now and EVERY time we have had the same issue. Overall the experience at this location was absolutely horrible. Worst customer service I have ever experienced!
  By Hewitt Wedding, April 24, 2017
• ★ ☆ ☆ ☆ ☆
  Me and two of my friends ordered 150$ worth of food from here because we have low self-esteem and could not agree in anywhere decent. The food was actually a little bit better than what I expected (by which I mean it was tolerable) but the service was awful. They called us minutes after we ordered to make sure that “yes, we did hate ourselves that much" and to say that they were out of spring rolls. Which is understandable because we ordered at 130 and clearly they went through hundreds. Then the food got here and delivery guy was very nice. However they did not put any sauce on my friends’ cheesecakes even though they asked for caramel. Later we actually noticed that they forgot to include all of William Cuneo’s buns, you don't know him but that dude really likes buns! We sure as hell got a bag full of margarine though. Salt to the wound. In conclusion I recommend that everyone think about what they are going to eat ahead of time from now on so you aren't subject to the same experience.
  By 2Heavy 2Raven, November 30, 2016

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